Shipping policy

Shipping Policy – Palanchi

At Palanchi, we ensure that every order is packed with care and delivered safely to your doorstep.

Shipping Locations

  • We currently ship across India.
  • For international shipping, please reach out to us before placing your order.

Shipping Charges

  • Free shipping across India on all prepaid orders.
  • Any applicable shipping charges (if any) will be clearly mentioned at checkout before payment.

Order Processing Time

  • Orders are usually processed and dispatched within 2–4 business days after confirmation.
  • Customised or made-to-order sarees may take additional time. The estimated dispatch timeline will be shared at the time of order confirmation.

Delivery Timeline

  • Within India: Orders are typically delivered within 4-5 business days, depending on your location.
  • Delivery timelines may vary due to courier partner schedules, weather conditions, or unforeseen delays.

Shipping Partners

To ensure reliable and secure delivery, we work with trusted courier partners such as:

  • Blue Dart
  • DTDC
  • Shiprocket

The shipping partner is selected based on serviceability and delivery efficiency for your location.

Order Tracking

Once your order is shipped, tracking details will be shared with you via WhatsApp, SMS, or email, so you can follow your delivery status.

Delays & Exceptions

While we aim to deliver all orders on time, Palanchi is not responsible for delays caused by factors beyond our control, including courier delays, weather disruptions, or local restrictions. Rest assured, we will keep you informed at every stage.

Incorrect Address

Please ensure that your shipping address and contact details are accurate. Palanchi cannot be held responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

Damaged or Missing Items

If your order arrives damaged or incomplete, please notify us within 48 hours of delivery along with clear photos or videos, so we can assist you promptly.

Need Help?

For shipping-related queries or support, contact us at:
 📧 askpalanchi@gmail.com